Privacy policy

Last Updated: August 31, 2026

Oxygen Wear LLC, doing business as Nurse Store Co (“Nurse Store Co,” “we,” “us,” or “our”), operates this website and online store, including the products, content, features, tools, customer support, and related services we provide (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce infrastructure that allows us to offer and sell our products.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit or browse our website;

  • Create or use a customer account;

  • Place or attempt to place an order;

  • Contact customer support;

  • Sign up for email or SMS communications;

  • Leave a product review;

  • Participate in a promotion or survey;

  • Submit information for a personalized product; or

  • Otherwise interact with Nurse Store Co or our Services.

This Privacy Policy is intended primarily for customers and visitors in the United States.

If there is a conflict between this Privacy Policy and another Nurse Store Co policy regarding how personal information is handled, this Privacy Policy will control with respect to that personal information.

1. Who We Are

The Services are operated by:

Oxygen Wear LLC
Doing Business As (DBA): Nurse Store Co

212 N. 2nd St. STE 100
Richmond, KY 40475
United States

Email: support@nursestoreco.com
Phone: +1 (859) 402-7240

Oxygen Wear LLC is responsible for the personal information collected through Nurse Store Co, except where another party processes information independently under its own privacy policy.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

Contact Information

We may collect information such as:

  • First and last name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address; and

  • Other contact information you voluntarily provide.

Order and Transaction Information

When you place or attempt to place an order, we may collect:

  • Products purchased;

  • Products viewed;

  • Cart contents;

  • Order history;

  • Order number;

  • Shipping selections;

  • Discount or promotional information;

  • Payment confirmation;

  • Transaction status;

  • Returns;

  • Refunds;

  • Replacements;

  • Customer service history; and

  • Information associated with disputes or chargebacks.

Payment Information

Payments are processed by Shopify and/or other payment providers available at checkout.

Payment providers may collect information such as:

  • Payment card information;

  • Billing information;

  • Payment authorization details;

  • Transaction identifiers; and

  • Fraud-prevention information.

Nurse Store Co does not generally receive or store your complete credit or debit card number on our own systems.

Payment providers process payment information according to their own terms and privacy practices.

Customer Account Information

If customer accounts are available and you create one, information may include:

  • Name;

  • Email address;

  • Saved addresses;

  • Account credentials;

  • Order history;

  • Account settings;

  • Shopping preferences; and

  • Other information associated with your customer account.

Passwords and authentication credentials are handled through the systems used to provide account functionality and are not available to us in plain-text form.

Communications and Customer Support

When you contact us, we may collect:

  • Emails;

  • Contact form submissions;

  • Chat messages;

  • Customer support requests;

  • Social media messages sent directly to us;

  • Product issue reports;

  • Photographs submitted in connection with damaged or defective products;

  • Survey responses;

  • Reviews; and

  • Other information you choose to provide.

Device and Usage Information

When you use our website, we and our service providers may automatically collect information such as:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Device identifiers;

  • Approximate location derived from IP address;

  • Language;

  • Time zone;

  • Pages viewed;

  • Products viewed;

  • Links clicked;

  • Referring website;

  • Time spent on pages;

  • Shopping and navigation behavior;

  • Cart activity;

  • Session information;

  • Advertising attribution;

  • Cookie identifiers; and

  • Diagnostic, performance, crash, or error information.

Marketing Information

If you interact with our marketing, we may collect information such as:

  • Email subscription status;

  • SMS subscription status, where applicable;

  • Marketing preferences;

  • Email opens or clicks where supported;

  • Campaign interactions;

  • Product interests;

  • Advertising attribution; and

  • Information about how you interact with advertisements.

Reviews, Promotions, and Other Submissions

If you participate in a promotion, giveaway, survey, review program, or similar activity, we may collect information you voluntarily provide in connection with that activity.

3. Personalized and Custom Product Information

Nurse Store Co may offer products that allow customer-provided personalization, including:

  • Names;

  • Custom text;

  • Photographs;

  • Artwork;

  • Images;

  • Designs; or

  • Other customer-provided content.

We use this information as reasonably necessary to:

  • Create the requested product;

  • Send the information to our production or fulfillment providers;

  • Fulfill and ship your order;

  • Provide customer support;

  • Handle replacements or quality issues; and

  • Maintain records related to the transaction.

We do not claim ownership of customer-provided photographs, artwork, or personalized content merely because you submit it to us.

We do not intend to use customer-provided personalized content in advertising or promotional materials without permission, except where necessary to operate the Services, fulfill your order, protect our rights, investigate fraud, or comply with law.

Please do not submit sensitive or confidential information as personalization content unless it is necessary for the product you are ordering.

4. How We Collect Personal Information

We collect personal information from several sources.

Information You Provide

We collect information directly from you when you:

  • Place an order;

  • Create an account;

  • Enter shipping or billing information;

  • Contact us;

  • Subscribe to marketing;

  • Submit a product review;

  • Participate in a promotion;

  • Request a refund or replacement;

  • Submit personalization content; or

  • Otherwise provide information to us.

Information Collected Automatically

We and our technology partners may collect certain information automatically using technologies such as:

  • Cookies;

  • Pixels;

  • Tags;

  • Web beacons;

  • Software development tools;

  • Local storage;

  • Log files; and

  • Similar technologies.

Information From Third Parties

We may receive information from companies that assist us with our Services, including:

  • Shopify;

  • Payment processors;

  • Order fulfillment providers;

  • Print-on-demand production partners;

  • Shipping carriers;

  • Marketing platforms;

  • Advertising platforms;

  • Analytics providers;

  • Fraud-prevention providers;

  • Customer support providers;

  • Review platforms;

  • Social media platforms; and

  • Other business service providers.

5. How We Use Personal Information

We use personal information for legitimate business and commercial purposes, including the following.

Processing and Fulfilling Orders

We may use information to:

  • Process orders;

  • Process payments;

  • Verify transactions;

  • Produce products;

  • Personalize products where requested;

  • Send order confirmations;

  • Fulfill purchases;

  • Arrange shipping;

  • Provide tracking information;

  • Handle refunds;

  • Provide replacements; and

  • Resolve fulfillment problems.

Customer Service

We may use information to:

  • Respond to questions;

  • Resolve complaints;

  • Investigate missing packages;

  • Address damaged or defective merchandise;

  • Process refund requests;

  • Correct order or shipping errors;

  • Respond to chargebacks;

  • Provide account assistance; and

  • Otherwise support our customers.

Operating and Improving Our Services

We may use information to:

  • Operate our website;

  • Maintain shopping cart functionality;

  • Remember preferences;

  • Improve website performance;

  • Understand how customers use our Services;

  • Improve products;

  • Develop new products or features;

  • Analyze shopping behavior;

  • Troubleshoot technical problems; and

  • Measure the effectiveness of our Services.

Marketing and Advertising

Subject to applicable law and your available choices, we may use information to:

  • Send promotional emails;

  • Send SMS marketing if you have opted in;

  • Provide product recommendations;

  • Inform you about new products;

  • Inform you about sales or promotions;

  • Recover abandoned carts;

  • Measure advertising performance;

  • Understand advertising attribution;

  • Create or measure advertising audiences; and

  • Show or help deliver advertisements that may be more relevant to you.

Fraud Prevention and Security

We may use information to:

  • Detect fraudulent orders;

  • Verify transactions;

  • Investigate suspicious activity;

  • Prevent abuse of our refund policies;

  • Prevent unauthorized account access;

  • Protect customers;

  • Protect our business;

  • Enforce our policies; and

  • Maintain the security of our website and systems.

Legal and Business Purposes

We may use information to:

  • Comply with applicable laws;

  • Maintain tax and accounting records;

  • Respond to legal requests;

  • Establish or defend legal claims;

  • Resolve disputes;

  • Enforce agreements;

  • Protect our rights and property; and

  • Protect the safety of customers, our business, or others.

6. Shopify

Our online store is hosted and powered by Shopify.

Shopify processes personal information when you visit or interact with our store, including when you browse products, create an account, place an order, use certain payment methods, or otherwise interact with Shopify-powered features.

Information may be shared with Shopify so that Shopify can provide services including:

  • Ecommerce hosting;

  • Checkout;

  • Payment-related services;

  • Fraud detection;

  • Store functionality;

  • Analytics;

  • Security;

  • Personalization; and

  • Other Shopify services or features enabled for our store.

Depending on the Shopify products and features enabled for our store, Shopify may also process information about your interactions with Nurse Store Co, Shopify, and other Shopify merchants to provide enhanced services, improve products and services, provide personalization, understand shopping behavior, or support advertising and measurement.

Shopify may process your personal information independently for certain purposes as described in Shopify's Consumer Privacy Policy.

Because Shopify provides core infrastructure for our Services, certain personal information is necessarily shared with or processed by Shopify when you use our store.

7. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate, secure, understand, and improve our Services.

Cookies and similar technologies may be used to:

  • Keep the website functioning;

  • Maintain shopping carts;

  • Remember preferences;

  • Support checkout;

  • Prevent fraud;

  • Maintain security;

  • Understand website traffic;

  • Analyze customer behavior;

  • Measure advertising effectiveness;

  • Attribute sales to marketing campaigns;

  • Personalize content; and

  • Support advertising.

Some cookies are necessary for the website to function properly.

Other cookies or technologies may be used for analytics, personalization, advertising, or measurement.

You may be able to control certain cookies through:

  • Your browser settings;

  • Our cookie or privacy preference tools, if displayed;

  • Our data-sharing opt-out tools, where available; and

  • Other privacy controls described in this Policy.

Blocking certain cookies may affect how parts of the website function.

8. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.

Ecommerce and Technology Providers

We share information with providers that host, operate, maintain, analyze, or secure our website and ecommerce systems, including Shopify.

Print-on-Demand and Fulfillment Providers

Because many Nurse Store Co products are made to order, necessary order information may be shared with print-on-demand manufacturers, production facilities, and fulfillment providers.

This may include:

  • Customer name;

  • Shipping address;

  • Products ordered;

  • Product variant information;

  • Shipping method; and

  • Personalization content, where applicable.

We provide fulfillment partners with information necessary to produce and deliver orders.

Payment Providers

Payment and transaction information is shared with payment processors as necessary to authorize, process, refund, and protect transactions.

Shipping Carriers

We provide shipping and delivery information to postal services, couriers, and other logistics providers as necessary to deliver orders.

Customer Support and Business Service Providers

Information may be shared with vendors that assist us with:

  • Customer support;

  • Email services;

  • SMS services;

  • Reviews;

  • Analytics;

  • Fraud prevention;

  • Tax and accounting;

  • Cloud hosting;

  • Security; and

  • Other business operations.

Analytics, Marketing, and Advertising Partners

Subject to applicable laws and your available privacy choices, we may disclose limited identifiers, device information, internet activity, shopping behavior, or advertising-related information to analytics, advertising, social media, and marketing partners.

These partners may help us:

  • Measure advertising;

  • Attribute purchases;

  • Understand customer behavior;

  • Create advertising audiences;

  • Prevent advertising fraud; and

  • Deliver more relevant advertisements.

Some of these activities may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws even though no money is exchanged for your personal information.

See Section 10 — Sale, Sharing, and Targeted Advertising for additional information.

Legal Requirements

We may disclose information when we reasonably believe it is necessary to:

  • Comply with applicable law;

  • Respond to subpoenas, court orders, or lawful government requests;

  • Investigate fraud;

  • Prevent illegal activity;

  • Protect our legal rights;

  • Protect customers or others;

  • Enforce our Terms or policies; or

  • Establish, exercise, or defend legal claims.

Business Transactions

If Oxygen Wear LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of business assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may also disclose information when you direct us to do so or otherwise consent to the disclosure.

9. We Do Not Sell Personal Information for Money

Nurse Store Co does not sell personal information in exchange for monetary payment.

However, privacy laws in some U.S. states define “sale” or “sharing” more broadly than an exchange of information for money.

For example, use of certain:

  • Advertising pixels;

  • Analytics technologies;

  • Social media advertising tools;

  • Audience matching technologies;

  • Shopify enhanced services; or

  • Cross-site advertising technologies

may be considered “selling,” “sharing,” or processing for “targeted advertising” under the laws of certain states.

Where applicable law gives you the right to opt out of these activities, we will provide a method for you to exercise that right.

10. Sale, Sharing, and Targeted Advertising

Depending on the technology and advertising services enabled on our store, we may disclose or make available certain categories of personal information to advertising, analytics, or technology partners for purposes including targeted advertising and advertising measurement.

These categories may include:

  • Identifiers;

  • IP address;

  • Cookie or device identifiers;

  • Internet or network activity;

  • Products viewed;

  • Shopping behavior;

  • Purchase activity; and

  • Advertising interaction information.

We do not knowingly disclose information such as full payment card numbers for targeted advertising.

Your Opt-Out Rights

If applicable law gives you the right to opt out of:

  • Sale of personal information;

  • Sharing of personal information;

  • Cross-context behavioral advertising; or

  • Targeted advertising,

you may exercise that right using the “Your Privacy Choices”, “Do Not Sell or Share My Personal Information”, or similar privacy link made available on our website, where applicable.

You may also contact us at:

support@nursestoreco.com

We will process eligible opt-out requests as required by applicable law.

Global Privacy Control

Where required by applicable law and supported by our systems, we recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC).

These signals generally apply to the browser or device from which they are sent.

If you use another browser, device, or profile, you may need to communicate your preference again.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

How long we retain information depends on factors such as:

  • The type of information;

  • Why it was collected;

  • The length of our relationship with you;

  • Whether you maintain a customer account;

  • Tax and accounting obligations;

  • Fraud-prevention needs;

  • Payment disputes;

  • Chargebacks;

  • Warranty or refund issues;

  • Legal obligations;

  • Applicable statutes of limitation; and

  • Our legitimate business needs.

For example, we may retain order and transaction records for the period reasonably necessary to meet tax, accounting, fraud-prevention, and legal recordkeeping obligations.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our practices and applicable law.

12. U.S. State Privacy Rights

Depending on the state where you reside, applicable privacy law, and whether that law applies to Nurse Store Co, you may have certain rights concerning your personal information.

These rights may include the right to:

  • Confirm whether we process your personal information;

  • Request access to personal information;

  • Request information about categories of information collected;

  • Request information about how information is used or disclosed;

  • Correct inaccurate personal information;

  • Request deletion of personal information;

  • Obtain a portable copy of certain personal information;

  • Opt out of sale of personal information;

  • Opt out of sharing for cross-context behavioral advertising;

  • Opt out of targeted advertising;

  • Opt out of certain profiling activities where applicable;

  • Limit certain uses or disclosures of sensitive personal information where applicable; and

  • Exercise privacy rights without unlawful discrimination or retaliation.

These rights are subject to exceptions and limitations under applicable law.

For example, we may need to retain certain information to:

  • Complete transactions;

  • Detect fraud;

  • Maintain financial records;

  • Comply with tax obligations;

  • Protect legal rights;

  • Resolve disputes; or

  • Comply with other legal obligations.

13. How to Exercise Your Privacy Rights

To submit a privacy request, contact us at:

Email: support@nursestoreco.com
Phone: +1 (859) 402-7240

You may also use any privacy request or data-sharing opt-out mechanism made available through our website.

Please clearly describe the privacy right you wish to exercise.

We may need to verify your identity before completing certain requests. Verification may require information reasonably necessary to confirm that the request relates to you.

We will not request more information than reasonably necessary for verification.

If we cannot verify your identity to the degree required by applicable law, we may be unable to fulfill certain requests.

We will respond within the timeframe required by applicable law.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require:

  • Proof that the agent is authorized to act on your behalf; and/or

  • Direct verification of your identity.

Appeals

Residents of states that provide a right to appeal a privacy request decision may appeal our decision by contacting:

support@nursestoreco.com

Please include the words “Privacy Appeal” and sufficient information for us to identify the original request.

We will respond to eligible appeals as required by applicable law.

14. Sensitive Personal Information

Nurse Store Co does not intentionally seek to collect highly sensitive information unless reasonably necessary to provide the Services.

Please do not provide information such as:

  • Social Security numbers;

  • Government identification numbers;

  • Medical information;

  • Precise financial account credentials; or

  • Other highly sensitive personal information

unless specifically requested and necessary for a legitimate purpose.

Payment card information is processed through our payment providers rather than stored as complete card information by Nurse Store Co.

Where applicable law provides a right to limit the use or disclosure of sensitive personal information, we will honor that right when required.

15. Marketing Communications

If you choose to receive marketing communications from Nurse Store Co, we may send you information about:

  • New products;

  • Product drops;

  • Promotions;

  • Discounts;

  • Special offers;

  • Product recommendations;

  • Company updates; and

  • Other marketing content.

Email

You may unsubscribe from promotional email at any time by using the unsubscribe link included in our marketing emails.

SMS

If we offer SMS marketing and you opt in, you may unsubscribe by following the opt-out instructions contained in the messages you receive.

Transactional Communications

Opting out of marketing does not prevent us from sending non-promotional communications that are necessary for our relationship with you, such as:

  • Order confirmations;

  • Shipping notifications;

  • Refund information;

  • Account notices;

  • Security notices;

  • Customer support responses; and

  • Other transaction-related communications.

16. Children's Privacy

Our Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13 in a manner prohibited by the Children's Online Privacy Protection Act (“COPPA”).

If we learn that personal information has been collected from a child under 13 in violation of applicable law, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information to us, please contact:

support@nursestoreco.com

Where applicable law provides additional protections regarding the sale, sharing, advertising use, or processing of personal information belonging to minors, we will comply with those requirements.

17. Data Security

We use commercially reasonable administrative, organizational, technical, and physical measures designed to protect personal information against:

  • Unauthorized access;

  • Loss;

  • Misuse;

  • Alteration;

  • Destruction; and

  • Unauthorized disclosure.

We also rely on reputable technology, ecommerce, payment, fulfillment, and infrastructure providers to assist with security.

However, no website, database, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of personal information.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or personal information has been compromised.

18. Processing by Service Providers Outside Your State or the United States

Although Nurse Store Co currently focuses on customers in the United States, some of our technology and service providers may process or store information in different U.S. states or other countries.

By using service providers, we may transfer information to locations where those providers or their infrastructure operate.

We take reasonable steps to work with reputable providers and use information in accordance with this Privacy Policy and applicable law.

19. Third-Party Websites and Services

Our Services may contain links to:

  • Social media websites;

  • Payment services;

  • Shipping carrier websites;

  • Third-party apps;

  • Advertising platforms; or

  • Other external websites and services.

Once you leave our Services or interact directly with another company, that company's privacy policy and practices apply.

Nurse Store Co is not responsible for the privacy, security, availability, or content practices of third-party websites or services that we do not control.

We encourage you to review their privacy policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business;

  • Our website;

  • Our products or Services;

  • Technology;

  • Service providers;

  • Privacy practices;

  • Applicable laws; or

  • Regulatory requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the Policy.

Where required by law, we may provide additional notice regarding material changes.

We encourage you to review this Policy periodically.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Nurse Store Co
Oxygen Wear LLC, doing business as Nurse Store Co

212 N. 2nd St. STE 100
Richmond, KY 40475
United States

Email: support@nursestoreco.com
Phone: +1 (859) 402-7240

For privacy requests, please include enough information for us to understand and reasonably process your request.

We will respond to eligible privacy inquiries and requests within the timeframes required by applicable law.